Privacy Policy
Privacy Policy
Gotta Go Toilets is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
Information you provide directly
When you contact us by phone, email, or through our website, you may provide:
- Your name
- Company name (if applicable)
- Phone number and/or email address
- Service address or project location
- Details about your rental needs
Information collected automatically
When you visit our website, we and our third-party service providers (such as Google Analytics) may automatically collect:
- Browser type and version
- Pages visited and time spent on the site
- Referring URL
- IP address and general geographic location
- Device type
We use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can disable cookies through your browser settings, though some site features may not function as intended.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Fulfill and manage your rental orders and service agreements
- Schedule deliveries, pickups, and maintenance
- Communicate with you about your account or active services
- Improve our website and customer experience
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties. We do not use your information for email marketing or promotional campaigns.
How We Share Your Information
We may share your information with:
- Service providers – Third parties that assist us in operating our business (such as logistics platforms, payment processors, and website analytics), who are contractually obligated to protect your data
- Legal authorities – When required by law, court order, or governmental authority
- Business transfers – In connection with a merger, acquisition, or sale of company assets, in which case we will notify you if your information becomes subject to a different privacy policy
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable legal requirements. When information is no longer needed, we dispose of it securely.
Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of the sale of your personal information (we do not sell personal data)
To exercise any of these rights, contact us at the information below.
Children’s Privacy
Our services are intended for business and adult consumers. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information to us, please contact us and we will promptly remove it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The most current version will always be available on our website at gottagotoilets.com.
Contact Us
If you have questions or concerns about this privacy policy or how we handle your information, please reach out:
Gotta Go Toilets
120 Highway 49 N, Jackson, MS 39209
Phone: (833) 794-1989
Email: [email protected]